Personalized Baby Name Puzzle Advanced Toys

Give your baby a unique gift - a personalized wooden name puzzle.

This exquisite name puzzle is not only a beautiful decoration, it is also an early education toy that is both educational and entertaining.

It is made of natural, environmentally friendly and thick balsa wood. It has been carefully polished and has smooth edges to ensure the safety of children.

This name puzzle is brightly colored and can attract babies' attention, stimulate their ability to recognize colors, help them recognize letters, spell their own names, and cultivate their observation and logical thinking abilities.

I think this wood name puzzle is more than just a toy, it carries your love and expectations for your baby and accompanies them as they grow.

Give your little one a special puzzle gift and let this unique love accompany them to grow up happily.

Gift wrapping available!

Recommended for ages 6 – 30 months

As your child gets older, create a treasured keepsake by gluing the letters in place.

Puzzle Dimensions:

• 6 letters: 12″ x 11″
• 7 to 9 letters: 18″ x 11″
• 10 to 12 letters: 24″ x 11″

SHIPPING ESTIMATES

Most of our orders are delivered in about 8 to 15 business days to main countries.

Delivery time

Delivery time = Processing time + Shipping time

Processing time includes the production time of the product.

Production time vary by product type. Common Products require 1-2 days production time, Customized Products take a little longer to produce, usually up to 3-5 days. this time is not included in the shipping time. Thank you for understanding.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

All orders are sent with Tracking ID, you can track your order here. 

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

Shipping times exclude clearance/customs delays as these are out of our control. 

If you have any other questions, please contact us and we will do our best to help you out.

service@woodbests.com

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase due to a default, you may return it. Please see below for more information on our return policy.

Returns, Replacements & Refunds

All returns and order issues must be reported within thirty (30) days of the delivery date. We DO NOT accept returns for refund for any orders that are beyond 30 days from the delivery date.

For the puzzle(s) you received within thirty (30) days of the delivery date that has the following questions, we offer free return and full refunds:

1. Missing or broken pieces.

2. Broken packging.

3. Wrong product received.

4. Other problems caused by us.

We DO NOT accept returns if:

1. The items have already been opened and used.

2. If you directly damage, break, or lose the item - you will not be eligible for replacement or refund.

3. The customer made a mistake when ordering the goods for instance (including but not limited to) wrong model selection, wrong quantity selection, mistake in the nature of the goods.

If you need a return, please contact our customer service team to discuss exact details delivery first.

DO NOT send it back directly without contacting our service personnel, otherwise we will not issue a refund.

Return Shipping Cost Responsibility  

- Due to Quality Issues or Incorrect Item Sent: If the return is due to a product defect or our shipping error, we will cover the return shipping cost and provide a return label or reimbursement.  
-Due to Personal Reasons (e.g., change of mind, not as expected): If the return is not due to a product issue, the customer is responsible for the return shipping cost. We recommend using a trackable shipping method to ensure safe delivery.  

About Customized Products

Customized products are a special type of product, so our policies are also different.

1. If you cancel the order within 24 hours after placing it, we will provide a full refund.
2. If you cancel the order within 24 hours of placing it, as we have already started production, we will only be able to refund 50% of the order amount.

To return or exchange the goods ordered, you need to contact us by sending the appropriate note to our e-mail: service@woodbests.com

Each puzzle is one-of-a-kind, we can't replace missing pieces that happened because of you. So please watch out for those naughty dogs, kids and sofa cushions!

Also, keep in mind that Woodbests wooden jigsaw puzzles may have some very small pieces, so they're not for kids under 3.